Transport Equipment Specialist
1 month ago
- Installation, servicing, and repair of tail lift equipment, double deck, VBG, Shutter door equipment, limiting costs of stock used on contract accounts and maximising revenue generation in all areas.
- Optimise and maintain engineer van stock to maintain and enhance service delivery to MFS customers.
- Ensure relevant safety checks are carried out on the company van on a daily basis.
- Maintain product and customer requirements knowledge to meet ISO9002 standards at all times.
- To liaise with central control and/or the service centre with regard to job start and completion times, downtime and overtime authorisation; cost updates and customer purchase orders.
- Complete all relevant paperwork and on-line (PDA) requirements enabling central control and invoicing to maintain a high standard of customer interface - keeping the customer informed.
- Assist with planning of installations and undertake installations and commissioning.
- Ensure adherence to company procedures in line with company policies, Health & safety procedures and ISO9002 standards.
- Supervise Apprentices and/or Engineers in Training (EIT) where applicable.
- Ensure customer service is a priority, and conduct and corporate image (self, van, tools, spares) are first rate.
- Promote and generate business with existing or potential customers.
- Provide technical help or assistance to customers and other MFS personnel as required.
- Undertake company training (at our dedicated training centre in Aldridge, Birmingham) and self-development through attendance on manufacturers' courses, company on-line courses (E Learning) certification processes.
- Educated to GCSE level or equivalent, including Maths and English Language.
- Understanding/experience in repairing/diagnosing of hydraulics.
- Welding certification.
- STE/Weight Test Certification.
- NVQ Level hydraulics/electrics (desirable) or equivalent experience of working to manufacturers' standards.
We offer a competitive salary package, including a company van, major tools, and a fuel card. You will also receive comprehensive training and development opportunities, as well as the chance to work with a reputable company in the industry.
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