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Director of Education Outreach
1 week ago
Job Overview
">The Director of Education Outreach will be responsible for driving our recruitment and outreach efforts, aligning them with the University's objectives. This critical role involves long-term planning, overseeing widening participation and student success initiatives, and implementing innovative systems and CRM solutions to enhance recruitment strategies and deliver exceptional service.
This is a senior leadership position that requires a highly motivated and experienced leader with a degree or equivalent qualification to drive higher education recruitment and outreach/access activities. The successful candidate will have a proven track record of leading high-performing teams to achieve targets and deliver outstanding customer service, supported by strong organisational, analytical, and IT skills, including experience with CRM systems and social media.
About the Role
The ideal candidate will be a dynamic and strategic leader who can drive our recruitment and outreach efforts, champion inclusivity, and manage programmes that engage schools, colleges, and current students. With a focus on data-driven improvements, you will collaborate across the University and external networks to solve complex challenges, provide senior-level insights, and develop impactful partnerships.
Responsibilities
- Develop and implement effective recruitment strategies to attract and retain students from diverse backgrounds.
- Lead teams to achieve undergraduate and postgraduate recruitment targets, ensuring excellent customer service and a positive student experience.
- Oversee widening participation and student success initiatives, working closely with internal stakeholders and external partners to drive positive outcomes.
- Maintain and develop relationships with key stakeholders, including schools, colleges, and industry partners, to promote the University's brand and reputation.
- Stay up-to-date with sector trends and best practices, identifying opportunities for innovation and improvement in recruitment and outreach strategies.