Customer Acquisition Manager
1 day ago
We are an independent, family-owned company with an established presence across the UK. We are presenting an exciting opportunity for a Customer Acquisition Manager to lead and inspire the Southwest telesales teams, this role will be predominantly based in Bristol.
The successful candidate will drive the team to identify and capitalise on upselling and cross-selling opportunities while diligently achieving set KPIs and targets. Comprehensive management tasks, including call allocation, leave authorisation, monitoring absences, and coordinating staff rotas will be key aspects of this role.
Key responsibilities include building a motivated, high-performing team and thriving in a sales-driven environment. To achieve this, you will need to have excellent problem-solving skills, the ability to quickly troubleshoot daily challenges and handle escalations expertly.
Requirements- Proven managerial experience within a fast-paced sales role
- Ability to work in collaboration with other departments to maximise customer service and increase sales
- Excellent written and verbal communication skills
- Excellent time management and ability to prioritise workload
- Flexibility to travel to other locations as needed
- Hold a full UK Driving licence
- A basic salary of up to £38,000 plus a team performance-related bonus
- Hours of work: 9am – 5pm across Monday-Friday (flexibility required)
- 28 days annual leave including 3 Bank Holidays (Christmas Day, Boxing Day & New Years Day)
- Long Service Award days
- Employee Assistance Programme
- Cycle to Work Scheme
- Life Assurance Scheme
- Pension Scheme
- Staff Discounts
- Enhanced Sick Pay
- Learning and development opportunities
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