IT Operations Senior Analyst

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Pertemps Full time
Job Title: Senior IT Operations Analyst

Job Summary:
We are seeking a skilled Senior IT Operations Analyst to join our team at Pertemps. As a Senior IT Operations Analyst, you will be responsible for providing technical support and maintenance for our IT systems, ensuring they are running smoothly and efficiently.

Key Responsibilities:

* Provide technical support and maintenance for IT systems, including troubleshooting and resolving issues
* Collaborate with the IT team to identify and implement process improvements
* Develop and maintain technical documentation and procedures
* Participate in on-call rotations to provide 24/7 support

Requirements:

* 1-2 years of experience in IT operations or a related field
* Strong technical skills, including knowledge of Microsoft 365, Azure, and Wintel servers
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

How to Apply:

If you are a motivated and detail-oriented individual with a passion for IT operations, please submit your application, including your resume and a cover letter, to Pertemps. We look forward to hearing from you

Additional Information:

This role operates on a shift pattern, with a combination of day and night shifts. You must be a British Citizen and DV cleared to be considered for this role. Please note that this role is outside of IR35.

Requirements:

* IT Operational Support or Service Desk background
* Experience working in a customer-focused environment
* Knowledge of Microsoft Azure Fundamentals and Microsoft 365 Certified: MD-100
* Experience with Microsoft 365 / Intune / EPM and supporting Apple mobile phone issues
* ITIL V3 or V4 Certified

Clearance Requirements:

You must be a British Citizen and DV cleared to be considered for this role. If you are not a British Citizen or DV cleared, we cannot proceed with your application.

Location:

Milton Keynes - Onsite working due to clearance required

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