Retail Store Assistant

1 month ago


Northwich, Cheshire, United Kingdom Cancer Research UK Full time

About Cancer Research UK

We are a leading charity dedicated to beating cancer through research and treatment. Our mission is to save lives and improve the quality of life for people affected by cancer.

Job Summary

We are seeking a motivated and customer-focused Store Assistant to join our trading team. As a Store Assistant, you will be responsible for providing excellent customer service, working as part of a team to achieve sales and fundraising targets, and maintaining high standards of shop presentation.

Key Responsibilities

  • Provide exceptional customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with the shop team to achieve sales and fundraising targets, including participating in sales promotions and events.
  • Maintain high standards of shop presentation, including visual merchandising, stock management, and health and safety.
  • Develop relationships with local community groups and Cancer Research UK colleagues to promote the shop and its activities.
  • Support fundraising events and activities in the shop to achieve fundraising targets.
  • Take on keyholder responsibilities as required, including opening and closing the shop, managing cash handling, and ensuring the shop is secure.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and external partners.
  • Experience of working in a customer-facing role, preferably in a retail environment.
  • Ability to work independently and as part of a team, with a flexible approach to working hours and tasks.
  • Basic knowledge of fashion and retail, with an interest in staying up-to-date with the latest trends and developments.

What We Offer

We offer a competitive salary, generous benefits package, and opportunities for career development and progression. As a member of our retail team, you will be part of a dynamic and supportive environment, working towards a common goal of beating cancer.

How to Apply

To apply for this role, please submit your application through our website. We operate an anonymised shortlisting process to ensure fairness and equality in our recruitment practices. We look forward to hearing from you.


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