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Customer Service Representative

2 months ago

London, Greater London, United Kingdom French Selection Full time

Job Summary:

We are seeking a highly skilled and multilingual Customer Service Representative to join our team at French Selection. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

Main Responsibilities:

  • Respond to customer inquiries via phone, email, or live chat
  • Provide product information and quotes to customers
  • Answer queries regarding lead times, invoicing, and stock
  • Process orders and follow up on outstanding inquiries
  • Monitor lead times and deliveries
  • Translate as needed

Requirements:

  • Fluent in French and Dutch (written and spoken)
  • Experience in customer service is beneficial
  • Excellent communication skills
  • Confident, dynamic, and willing to learn
  • IT literate

About Us:

French Selection is a leading UK-based consultancy specializing in the recruitment of bilingual and multilingual professionals for international business. We are dedicated to providing exceptional service to our clients and candidates, and we are committed to helping our clients find the best talent for their businesses.