Travel Claims Handler

1 week ago


Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time
Travel Claims Handler

At Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.

Key Responsibilities:
  • Evaluate claims and verify insurance policy coverage via email and telephone
  • Collect necessary information and documents to proceed with claims
  • Resolve claims in a timely and professional manner
  • Provide clear verbal and written guidance to customers
Requirements:
  • High level of computer competency
  • Previous call centre or customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and multitask
  • Natural empathy and a flair for making a difference to customers
What We Offer:
  • Hybrid working arrangement (available after probation period)
  • Competitive salary range: £25,000 - £29,562 per annum
  • Opportunities for learning and career progression
  • Free Health Cash Plan worth £1700 per annum
  • Additional pay for foreign language speakers
  • Generous high-street rewards scheme
  • Free travel insurance (subject to qualifying criteria)
  • Discounts on home and motor insurance
About Us:

Charles Taylor is an inclusive employer that values diversity and promotes a transparent and fair recruitment process. We're committed to creating a positive and supportive work environment that fosters growth and development.

We live by our values of Integrity, Collaboration, Agility, Care, and Accountability, which guide our actions and decisions every day.



  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler RoleAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage via email and...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler RoleAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage via email and...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...

  • Travel Claims Handler

    2 weeks ago


    Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Job Summary:We are seeking a highly skilled and customer-focused Travel Claims Handler to join our team at Charles Taylor. As a Travel Claims Handler, you will be the initial point of contact for our travel customers who are facing unexpected challenges during their journeys.Key Responsibilities:Evaluate claims and verify the coverage of the insurance policy...

  • Travel Claims Handler

    2 weeks ago


    Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Job Summary:We are seeking a highly skilled and customer-focused Travel Claims Handler to join our team at Charles Taylor. As a Travel Claims Handler, you will be the initial point of contact for our travel customers who are facing unexpected challenges during their journeys.Key Responsibilities:Evaluate claims and verify the coverage of the insurance policy...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Exciting opportunity as a Travel Claims Specialist with Charles Taylor Position Overview: As a Travel Claims Specialist, you will play a vital role as the first point of contact for our clients facing unforeseen challenges during their travels. Your responsibilities extend beyond mere claims processing; you will empathize with clients, comprehend...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Overview of the Role: As a pivotal member of our team, the Travel Claims Specialist serves as the primary point of contact for clients navigating unexpected travel disruptions. This role is essential in not only processing claims but also in providing empathetic support to customers, ensuring their unique situations are understood and addressed...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Overview of the Role: As a pivotal member of our team, the Travel Claims Specialist serves as the primary contact for clients navigating unforeseen travel issues. This role transcends mere claims processing; it involves understanding customer situations, providing empathetic support, and guiding them through the claims process to ensure a positive...


  • Bournemouth, Bournemouth, United Kingdom Ageas UK Full time

    Company Overview: Ageas UK is a prominent insurance organization committed to delivering outstanding customer service and support. We are currently on the lookout for enthusiastic individuals to become part of our Automobile Claims division.Job Title: Motor Claims HandlerContract Type: Permanent, Part Time, Full TimeLocation: BournemouthStarting Salary...


  • Bournemouth, Bournemouth, United Kingdom Ageas UK Full time

    Company Overview: Ageas is a prominent insurance provider committed to delivering outstanding customer service and support. We are currently looking for enthusiastic individuals to become part of our Automobile Claims team.Job Title: Motor Claims HandlerContract Type: Permanent, Part Time, Full TimeLocation: BournemouthStarting Salary Range: £24,100 -...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we're seeking a skilled Travel Claims Handler to join our team. As a key point of contact for our travel customers, you'll play a crucial role in resolving claims efficiently and providing exceptional customer service.Key Responsibilities:Evaluate claims and verify insurance policy coverage...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we are seeking a highly skilled and empathetic Travel Claims Handler - Customer Service Advisor to join our team. As the initial point of contact for our travel customers, you will play a crucial role in resolving claims efficiently and providing exceptional customer service.Key...


  • Bournemouth, Bournemouth, United Kingdom Charles Taylor Full time

    Travel Claims Handler - Customer Service AdvisorAt Charles Taylor, we are seeking a highly skilled and empathetic Travel Claims Handler - Customer Service Advisor to join our team. As the initial point of contact for our travel customers, you will play a crucial role in resolving claims efficiently and providing exceptional customer service.Key...

  • Claims Specialist

    1 week ago


    Bournemouth, Bournemouth, United Kingdom Adjusting Appointments Limited Full time

    About Adjusting Appointments Limited We are seeking an experienced Claims Specialist to join our team in a hybrid role. As a Claims Specialist, you will be responsible for handling a portfolio of EL, PL, and Products claims, with a focus on cradle-to-grave cases. You will also be expected to investigate and report on cases as needed. A good working...

  • Claims Specialist

    1 week ago


    Bournemouth, Bournemouth, United Kingdom Adjusting Appointments Limited Full time

    About Adjusting Appointments Limited We are seeking an experienced Claims Specialist to join our team in a hybrid role. As a Claims Specialist, you will be responsible for handling a portfolio of EL, PL, and Products claims, with a focus on cradle-to-grave cases. You will also be expected to investigate and report on cases as needed. A good working...


  • Bournemouth, Bournemouth, United Kingdom GerrardWhite Full time

    Job Title: Household Large and Complex Technical Claims LeadJob Summary: We are seeking an experienced technical lead to join our team at GerrardWhite. As a technical lead, you will be responsible for leading a team of major and complex loss consultants and handlers, as well as the subsidence team leader and handlers.Main Responsibilities:Claims Handling:...


  • Bournemouth, Bournemouth, United Kingdom GerrardWhite Full time

    Job Title: Household Large and Complex Technical Claims LeadJob Summary: We are seeking an experienced technical lead to join our team at GerrardWhite. As a technical lead, you will be responsible for leading a team of major and complex loss consultants and handlers, as well as the subsidence team leader and handlers.Main Responsibilities:Claims Handling:...


  • Bournemouth, Bournemouth, United Kingdom A-Plan Full time

    {"title": "Commercial Account Handler", "description": "About the RoleWe are seeking a skilled Commercial Account Handler to join our Howden Consumer & Local Commercial team. As a key member of our team, you will be responsible for building strong relationships with clients, from sole traders to large organizations, and working closely with the Branch...