Receptionist - Warwickshire

We are seeking a highly motivated and customer-focused Receptionist to join our team at Warner Hotels. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling reservations, and ensuring a smooth and efficient check-in process.

Key Responsibilities:

• Provide exceptional customer service to guests, responding to their queries and resolving any issues in a timely and professional manner.
• Handle reservations, check-ins, and check-outs, ensuring accuracy and efficiency.
• Manage the front desk, including answering phone calls, responding to emails, and handling guest requests.
• Work collaboratively with the Reception Team to achieve team goals and objectives.
• Participate in ongoing training and development to improve knowledge and skills.

What We Offer:

• A competitive salary and benefits package.
• Opportunities for career development and advancement.
• A supportive and collaborative team environment.
• Access to ongoing training and development programs.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Basic computer skills and knowledge of hotel management systems.
• Availability to work a variety of shifts, including evenings and weekends.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to Warner.leisurerecruitment@bourne-leisure.co.uk.