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Emergency Response Coordinator

2 months ago

Hellesdon, Norfolk, United Kingdom Blue Arrow - Romford Full time
Job Overview

We are seeking a skilled Emergency Call Handler to join our team at Blue Arrow - Romford. As a key member of our operations team, you will be responsible for providing exceptional customer service and handling emergency calls with professionalism and poise.

Key Responsibilities:

  • Respond to emergency calls in a calm and composed manner
  • Assess situations and provide appropriate support and guidance
  • Work collaboratively with other teams to ensure effective incident management
  • Develop and maintain strong relationships with stakeholders and customers

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Strong problem-solving and decision-making skills
  • Flexibility to work a variety of shifts, including weekends and overtime

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

Apply Now:

If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application today.

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