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Hospitality Team Member

1 month ago


Birmingham, Birmingham, United Kingdom Resorts World Birmingham Full time
Resorts World Birmingham Job Opportunity

We are seeking a highly motivated and enthusiastic Hospitality Team Member to join our vibrant team at Sports Bar. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a warm and welcoming environment for our guests.

Key Responsibilities:
  • Provide outstanding customer service, ensuring a high level of satisfaction for our guests.
  • Work effectively as part of a team to achieve business objectives.
  • Operate cash handling and till systems accurately and efficiently.
  • Maintain a clean and tidy environment, adhering to health and safety regulations.
  • Identify and meet the needs of our guests, providing a proactive approach to service delivery.

What We Offer:
  • A range of benefits, including online discounts, flexible benefits, and life cover.
  • Opportunities for career progression and professional development.
  • A fun and fast-paced working environment, with a focus on teamwork and collaboration.
  • Discounts across Resorts World Birmingham and the NEC Campus.

About Us:
Resorts World Birmingham is a leisure destination owned by Genting UK Ltd. We are committed to providing a warm and welcoming environment for our guests, and we are seeking like-minded individuals to join our team. If you are passionate about delivering exceptional customer service and working in a fast-paced environment, we would love to hear from you.