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Business Development Support Specialist
1 month ago
About the Role:
We are seeking a highly organized and detail-oriented Business Development Support Specialist to join our Medical Cannabis Customer Service team. As a key member of our team, you will be responsible for handling business-to-business interactions between Curaleaf and our customers.
Responsibilities:
- Dealing with orders through an online ordering system, Zendesk, or via fax quickly and efficiently
- Providing knowledgeable information, guidance, and support via email and telephone
- Placing orders for outsourced items and updating customers on lead times accordingly
- Checking all orders with precision and logging any errors
- Setting up new customer accounts on the system, checking registration numbers, and ensuring all details are correct
About You:
To be successful in this role, you will need to have an established background in Customer Service and be able to handle in-depth queries in a business-to-business environment. You should be highly organized, have a keen eye for detail, and be able to forward plan effectively to reduce time spent working reactively.
What We Offer:
- Competitive salary
- Excellent holiday allowance
- Private medical insurance
- On-site parking
- Life insurance
