Data Center Technician

1 day ago

Cardiff, Cardiff, United Kingdom Microsoft Full time
Job Summary

We are seeking a highly skilled Data Center Technician to join our team at Microsoft. As a Data Center Technician, you will play a critical role in delivering the core infrastructure and foundational technologies for Microsoft's online services.

Key Responsibilities
  • Perform diagnostics and troubleshooting following standard procedures to quickly identify and resolve issues.
  • Set up and deploy hardware in a safe and efficient manner, following safety protocols and deployment standards.
  • Decommission hardware for simple changes and refreshes, following standard procedures with minimal guidance.
  • Communicate and report incidents to appropriate management units and engineering specialists.
  • Assist and provide guidance to other technicians to complete challenging or complex tasks.
  • Complete required training and observe more experienced technicians to gain hands-on experience and relevant on-the-job training.
  • Contribute to a positive and effective team environment by sharing information and staying apprised of the status of others' work.
Requirements
  • High school diploma, GED, or equivalent and basic knowledge of computer hardware and components.
  • Significant years' experience supporting IT equipment or related technology.
  • Ability to meet Microsoft, customer, and/or government security screening requirements.
Preferred Qualifications
  • Significant years' experience supporting IT equipment or related technology.
  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
What We Offer
  • Industry leading healthcare.
  • Educational resources.
  • Discounts on products and services.
  • Savings and investments.
  • Maternity and paternity leave.
  • Generous time away.
  • Giving programs.
  • Opportunities to network and connect.

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