Technical Specialist

1 day ago


Chelmsford, Essex, United Kingdom LGBT Great Full time

Are you a detail-oriented professional seeking a challenging role in invoicing support? As an Invoicing Support Specialist, you will play a vital part in improving our clients' experience by providing top-notch technical support and training to our Client Service Delivery (CSD) specialists.

This is a unique hybrid role offering the flexibility to work both remotely and from our Chelmsford office. Your day-to-day tasks will include:

  1. Postbook Review: Carefully examine complex postbooks before submission to Genpact, ensuring accuracy and completeness.
  2. Cash and Bureau Query Management: Monitor cash and bureau queries, identifying and resolving issues efficiently.

To excel in this position, you will need to possess strong analytical skills, attention to detail, and effective communication abilities. A background in insurance risk and actuarial principles is desirable, as well as knowledge of fiduciary performance in high-priority areas such as Cash, Bureau Payable, Funding, and Client Debt items.

We offer a comprehensive benefits package, inclusive work environment, and opportunities for continuous learning and growth. Our goal is to create a diverse workforce where everyone can thrive and reach their full potential.

Estimated annual salary: £45,000 - £55,000.



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