Travel Operations Manager

4 days ago


Baildon, Bradford, United Kingdom Hays Travel Full time

Company Overview:

Hays Travel is the UK's largest independent travel agency, dedicated to delivering exceptional customer experiences and fostering a culture of innovation and career development.

Salary: £ Competitive Salary & Unlimited Bonus Potential

Job Description:

As an Assistant Manager at Hays Travel, you will play a key role in supervising and coaching a team of travel consultants, ensuring they have the skills and knowledge to deliver outstanding service to customers. You will be responsible for assisting in the development of the team, identifying areas for improvement, and implementing strategies to enhance performance.

Required Skills and Qualifications:

  • A minimum of 2 years' experience as a Travel Consultant with a proven sales record.
  • Strong leadership and problem-solving skills, with the ability to coach and develop a team.
  • Exceptional product knowledge and a passion for travel and tourism.
  • Excellent organisational and time-management skills.

Benefits:

  • A range of training programmes to help you progress personally and professionally.
  • Strong recognition and promotion opportunities.
  • Opportunities to travel on educational trips.
  • Discounts on booking your own holidays.
  • Uncapped earning potential.
  • Health care plan.
  • Eyecare vouchers.
  • Shopping discounts.
  • Recommend a friend scheme.
  • Smile Rewards - A personalised Mastercard loaded with daily & monthly cash booking incentives.

Work-Life Balance:

We pride ourselves on providing a supportive and inclusive work environment that allows our colleagues to maintain a healthy work-life balance. This means we offer flexible working arrangements, annual leave, and pensions.



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