Network Engineer

2 days ago


Truro, Cornwall, United Kingdom DK Recruitment Full time
About the Role: We are seeking a talented 2nd Line Engineer to join our team in Truro. This is an excellent opportunity to work with a fast-growing Managed Service Provider that offers comprehensive training and career development. As part of this role, you will provide exceptional support to customers via the service desk, resolve technical issues efficiently, and collaborate with colleagues to maintain a robust internal knowledge base.

Key Responsibilities: Supporting customers daily, troubleshooting and resolving automated and customer-reported faults, and maintaining up-to-date documentation of issue resolutions. You will require strong communication skills, ability to interact with customers at various levels, and technical expertise in various operating systems and applications.

What We Offer: Competitive salary up to £32,000, fully-funded professional training and certifications, generous annual leave entitlement, and a birthday gift package. In addition, we offer flexible working arrangements to ensure a healthy work-life balance.

Requirements: A valid driving license, car ownership, and relevant technical skills in network infrastructure, server management, and help desk operations. Proficiency in MS Office, Google Workspace, or similar tools is also beneficial.

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