Customer Experience Improvement Manager

3 weeks ago


London, Greater London, United Kingdom Amazon UK Services Ltd. Full time
About the Role

We are seeking an exceptional Customer Experience Improvement Manager to join our team at Amazon UK Services Ltd. This is a unique opportunity to leverage your expertise in process optimization and customer experience improvement to drive significant business impact.

As a key member of our Operations Excellence team, you will be responsible for identifying areas of improvement across various processes and implementing solutions that enhance customer satisfaction and associate experience.

The ideal candidate will have a proven track record of driving process improvements through data analysis and collaboration with cross-functional teams.

With a strong focus on innovation and continuous improvement, we encourage candidates with diverse backgrounds and experiences to apply.

Estimated Salary: £85,000 - £110,000 per annum.


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