Customer Experience Improvement Manager
3 weeks ago
We are seeking an exceptional Customer Experience Improvement Manager to join our team at Amazon UK Services Ltd. This is a unique opportunity to leverage your expertise in process optimization and customer experience improvement to drive significant business impact.
As a key member of our Operations Excellence team, you will be responsible for identifying areas of improvement across various processes and implementing solutions that enhance customer satisfaction and associate experience.
The ideal candidate will have a proven track record of driving process improvements through data analysis and collaboration with cross-functional teams.
With a strong focus on innovation and continuous improvement, we encourage candidates with diverse backgrounds and experiences to apply.
Estimated Salary: £85,000 - £110,000 per annum.
-
Experience Manager
2 weeks ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking an experienced manager to join our team as a Customer Experience Improvement Manager. As a key member of our end-to-end customer experience team, you will be responsible for understanding and driving the customer experience changes required to meet our strategic ambitions.The role is focused on using data and partnering with...
-
Customer Experience Improvement Manager
2 weeks ago
London, Greater London, United Kingdom Freshminds Full timeWe are seeking a skilled Customer Experience Improvement Manager to join our team at Freshminds.Job SummaryThis is a 3-month contract with the potential to extend, offering a hybrid work arrangement with 2 days in our London office. We offer a competitive salary of £**,250 - £**,500 per annum based on experience and qualifications.About the RoleIn this key...
-
Customer Experience Improvement Specialist
3 weeks ago
London, Greater London, United Kingdom Amazon UK Services Ltd. Full timeJob Summary:We are seeking a highly skilled Customer Experience Improvement Specialist to join our Amazon UK Services Ltd. team in Europe. As a key member of our Last Mile Delivery Experience (LMDX) team, you will be responsible for managing large-scale programs that improve the customer experience and drive measurable results.About the Role:The ideal...
-
Customer Experience Improvement Specialist
1 week ago
London, Greater London, United Kingdom Vodafone Full timeAbout the RoleWe are seeking an experienced professional to join our team as a Customer Experience Improvement Specialist, based in London. As part of our hybrid working approach, you will have the flexibility to work from home or in our office 2-3 days per week.Your primary responsibility will be to identify and implement customer experience changes...
-
Customer Experience Improvement Professional
4 days ago
London, Greater London, United Kingdom Lidl Full timeProfessional ProfileWe are seeking a Customer Experience Improvement Professional to join our team at Lidl. The successful candidate will have a strong passion for delivering exceptional customer experiences and driving business growth through data-driven insights.About the RoleThe Customer Experience Improvement Professional will work closely with...
-
Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom END Full timeWe are seeking a skilled Customer Experience Manager to join our Retail Team for our Soho store. The ideal candidate will be responsible for assisting the Store Manager in maintaining high standards of customer service and driving sales growth.Key responsibilities:Assist the Store Manager in maintaining store operations and ensuring customer...
-
Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom Collibra Full timeJob Role: Customer Experience ManagerCollibra is seeking a skilled Customer Experience Manager to lead the charge in establishing, improving, and maintaining post-escalation processes. This is a hybrid position based in London.The ideal candidate will have demonstrated ability to communicate customer issues in a meaningful way to both technical and business...
-
Customer Experience Manager
4 weeks ago
London, Greater London, United Kingdom easyJet Full timeJob SummaryAs a Customer Service Manager with easyJet Holidays, you will be responsible for providing exceptional customer experiences.Key ResponsibilitiesLead a team of customer support specialists.Develop and implement customer service strategies.Collaborate with other departments to improve customer satisfaction.
-
Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom Vodafone Full timeLocation: Farnborough or BristolAbout the Role:We are seeking a highly skilled Customer Experience Manager to join our team. As a key member of our service management community, you will be responsible for delivering world-class secure solutions to our enterprise clients.Responsibilities:Drive continuous service improvement and development to increase...
-
Customer Experience Manager
7 days ago
London, Greater London, United Kingdom Ben Full timeJob SummaryThe Customer Experience Manager will play a crucial role in enhancing our customer experience by developing and implementing data-driven strategies to improve support efficiency and effectiveness. As a hybrid role, you will contribute to both individual and team objectives, leveraging your expertise in AI-first adoption techniques and capacity...
-
Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom Freshminds Full timeJob OverviewFreshminds is seeking an experienced Customer Experience Manager to assess and optimize our current customer journey.About the RoleEnsure seamless communication and aftercare for customers post-engagement with Freshminds.Collaborate with the Data & Analytics team to collect customer feedback across various touchpoints.Key Responsibilities:Analyze...
-
Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom Lookers Full timeJob Title: Customer Service ManagerEstimated Salary: £43,200 OTE (including £36,000 basic plus bonus)About UsBattersea Land Rover is part of the Lookers group, one of the UK's largest motor retail businesses. We're dedicated to providing an outstanding service experience to our customers and are committed to excellence in everything we do.Your Role:As a...
-
Airport Experience Improvement Specialist
2 weeks ago
London, Greater London, United Kingdom easyJet Airline Company PLC Full timeJob OverviewThis role is designed to enhance airport customer experience by implementing improvement initiatives in support of easyJet's future vision.We are seeking a skilled professional to lead the development of strong business cases for investment, ensuring high-quality and timely execution of improvement plans, and driving technological innovation...
-
Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom TeamLogic IT, SE Grand Rapids, MI Full timeWe are seeking a highly experienced Customer Experience Manager to join our team in SE Grand Rapids, MI. As a senior leader, you will be responsible for leading a team of technical service desk engineers to deliver an outstanding customer experience.Main Responsibilities:Lead, motivate and empower the team to deliver best-in-class service, aligned with ITIL...
-
Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom Tropicana Brands Group Full timeWe are passionate about nourishing and delighting our consumers at Tropicana Brands Group. We are seeking a Customer Collaboration Manager to facilitate the consistent delivery of 98.5% service on juice products to the UK's leading retailers.As a key member of our Supply Chain Team, you will play an important role in producing timely and accurate short-term...
-
Customer Experience Manager
4 days ago
London, Greater London, United Kingdom Maplecrest Ford Lincoln of Union Full timeJob Title: Customer Experience ManagerWe are seeking an experienced Customer Experience Manager to join our team at Maplecrest Ford Lincoln of Union. As a key member of our sales department, you will be responsible for creating and measuring internet and business development processes that drive results.Responsibilities:Create and maintain high-performing...
-
Customer Experience Manager
3 weeks ago
London, Greater London, United Kingdom ripple Full timeAbout Ripple+Ripple is a consumer wellness brand that offers single-use recyclable diffusers made from natural organic ingredients. Their botanical blends are a non-addictive, nicotine-free alternative to smoking and vaping.Role OverviewWe seek a highly motivated and organized individual to fill the position of Customer Service Manager. This role requires an...
-
Customer Experience Operations Manager
4 weeks ago
London, Greater London, United Kingdom Amazon Full timeAs Senior Customer Experience Manager at Amazon, you will be responsible for developing and implementing large-scale programs that improve the customer experience and efficiency by process improvements. You will build collaborative relationships with numerous teams to identify solutions and create a delivery experience project roadmap. Your role will involve...
-
Customer Experience Manager
2 weeks ago
London, Greater London, United Kingdom The Economist Full timeThe Economist is seeking a talented Customer Experience Manager to lead our customer success efforts in Europe. As a key member of our team, you will be responsible for driving customer satisfaction and retention through effective relationship-building and solution development.Salary: £50,000 - £60,000 per annumYou will work closely with our sales and...
-
Expert ServiceNow Customer Experience Architect
2 weeks ago
London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...