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Dynamic Floor Supervisor

2 months ago


West Midlands Combined Authority, United Kingdom Charitynorth Devon Hospice Full time

Our charity shops play a vital role in supporting the community by raising funds for Birmingham Hospice. We rely on the generosity of our donors and shoppers to provide care for local people living with a terminal diagnosis and their families.

We are seeking a skilled and enthusiastic individual to join our team as a Floor Manager at our flagship superstore in Harborne, Birmingham. As a key member of our retail team, you will support the Retail Area Manager and Superstore Manager in the day-to-day operations of the shop floor.

The ideal candidate will have significant retail experience, including experience in retail management and supervision. You will be responsible for merchandising and working within sales targets, providing an excellent customer experience, and dealing with complaints and difficult situations.

We are looking for someone who is creative, has bags of personality, and puts customers at the heart of their decision making. If you have a passion for retail and a desire to make a difference, we want to hear from you.

Key Responsibilities:
  • Support the Retail Area Manager and Superstore Manager in the day-to-day operations of the shop floor
  • Merchandise and work within sales targets
  • Provide an excellent customer experience
  • Deal with complaints and difficult situations

If you are a motivated and customer-focused individual with a passion for retail, please use the QR code below or visit our vacancies website to apply.