Retail Store Supervisor

3 days ago

Manchester, United Kingdom Abercrombie And Fitch Stores Full time
Company Overview:
Abercrombie & Fitch Stores is a leading fashion retailer offering high-quality clothing and accessories for men, women, and kids. Our stores provide an exceptional customer experience, creating a welcoming environment that makes our customers feel at home.

Salary: $55,000 per year (based on national averages in the United States)

Job Description:
We are seeking a highly motivated Assistant Manager to join our team. As a key member of our store operations, you will be responsible for driving sales results by analyzing business performance and providing exceptional customer service. You will oversee daily store operations, including opening and closing routines, and drive efficiency in all store processes. Additionally, you will leverage your creative expertise through floorset updates, styling recommendations, and product knowledge.

Key Responsibilities:
  • Customer Experience: Provide best-in-class customer service, ensuring a positive shopping experience for our customers.
  • Drive Sales: Analyze business performance and develop strategies to drive sales growth.
  • OMNI Channel Fulfillment: Ensure seamless execution of online and offline sales channels.
  • Store Presentation and Sales Floor Supervision: Maintain visually appealing store displays and ensure a well-stocked sales floor.
  • Store & Stockroom Operations: Oversee daily store operations, including receiving, stocking, and inventory management.
  • Staffing, Scheduling, and Payroll Management: Manage staff schedules, payroll, and benefits.
  • Training and Development: Develop and implement training programs to enhance staff skills and performance.
  • Communication: Effectively communicate with store staff, management, and corporate teams.
  • Asset Protection: Implement asset protection measures to prevent theft and minimize losses.

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