Cybersecurity Solutions Architect Lead
2 weeks ago
We are seeking a highly skilled Cybersecurity Solutions Architect Lead to join our team at OPSWAT. With a proven track record in the field, you will be responsible for building strong customer relationships and driving product success.
Job Overview
As a key individual contributor, you will work closely with our engineering team and senior leaders, guiding the product roadmap and engaging deeply with our customers to understand their needs and shape our product offerings. Your ability to communicate clearly and build trust-based relationships with customers will be crucial to our success.
Key Responsibilities
- Develop and maintain a deep understanding of our cybersecurity products, especially the MetaDefender Platform, and stay current with industry trends, emerging threats, and technologies.
- Collect and analyze customer feedback and requirements to identify opportunities for product enhancements and improvements.
- Work with product managers, engineers, and designers to define and prioritize features that meet customer needs and align with business goals.
- Translate customer requirements into clear, actionable product specifications and work closely with development teams to ensure successful implementation.
- Help develop and maintain the product roadmap, guiding the direction of our cybersecurity products based on market analysis and customer feedback.
- Act as a trusted advisor to customers, building strong relationships and delivering excellent service through clear communication and follow-up.
- Serve as the primary regional contact for technical support, assisting our Sales and Support teams in customer escalations, troubleshooting and resolving issues promptly and effectively.
Requirements
- 5+ years of experience in cybersecurity or cloud architecture: Proven track record in the field, demonstrating a deep understanding of cybersecurity principles, technologies, and industry best practices.
- 5+ years in Product Management or Technical Leadership: Experience leading product initiatives, managing product lifecycles, and making strategic decisions to drive product success.
- Experience working in an Agile development environment: Familiarity with Agile methodologies and practices, and the ability to work effectively within cross-functional Agile teams.
Estimated Salary: $150,000 - $200,000 per year
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