Location Manager
4 weeks ago
About the Role
We are seeking a skilled Location Manager to join our team at Anchor Hanover Group. As a Location Manager, you will be responsible for managing properties and supporting residents to live independent lives.
Key Responsibilities
- Managing properties, including letting, rent accounts, and repairs
- Supporting residents with various needs, including anti-social behavior and health and safety checks
- Investigating and resolving complaints in a timely and effective manner
- Maintaining resident trust and confidence through effective communication and setting expectations
- Managing the location's budget and service charge accounts
- Ensuring the location is safe and compliant with policies and procedures
- Collaborating with external agencies to provide support to residents with complex needs
What We Offer
A career with Anchor Hanover Group is all about providing older people with independence and security within a happy community. We offer properties at over 1,500 locations across the country and manage 54,000 homes for the over-55s.
Requirements
We are looking for an individual with great relationship management and communication skills, ideally with previous housing or care experience working with vulnerable client groups. You will need to be resilient, able to problem-solve, and willing to learn.
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