Operations Manager

2 weeks ago


Reading, Reading, United Kingdom Nuffield Health Full time

Nuffield Health is a leading healthcare charity in the UK, renowned for delivering exceptional fitness experiences to its members. As a Duty Manager at our Reading Fitness and Wellbeing Club, you will play a vital role in shaping the health of the nation while advancing your career.

We're seeking an individual with demonstrable sales experience and the ability to quickly adapt to our business model. You should possess excellent communication skills, a collaborative spirit, and a 'can-do' attitude, ensuring exceptional customer service.

Your key responsibilities will include:

  • Ensuring the smooth operation of our club, prioritizing member satisfaction and experience.
  • Cultivating strong relationships with members, identifying opportunities to enhance their engagement and loyalty.
  • Leading our team, maintaining quality standards across all areas, and promoting a culture of excellence.
  • Conducting tours for prospective new members, showcasing the unique benefits of Nuffield Health.
  • Overseeing health and safety protocols, resolving issues promptly and efficiently.
  • Contributing to achieving sales targets, driving revenue growth and membership acquisition.

A competitive salary of up to £26,000 per annum (pro rata), reflecting your experience, will be offered, along with a range of lifestyle and financial wellbeing benefits, including private healthcare and gym membership. At Nuffield Health, we value our employees' well-being, providing a supportive environment that fosters growth and happiness.



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