Fragrance Specialist

1 month ago

Solihull, Solihull, United Kingdom Jo Malone London Full time
Join Our Team as a Fragrance Specialist

At Jo Malone London, we're passionate about creating unique and inspiring experiences for our customers. As a Fragrance Specialist, you'll play a key role in delivering exceptional customer service and showcasing our luxurious fragrances to our clients.

We're looking for a highly skilled and enthusiastic individual who is passionate about fragrance and gifting. As a Fragrance Specialist, you'll have the opportunity to develop your skills and knowledge in the retail beauty industry, working with a talented team to create a world-class customer experience.

Key Responsibilities:

  • Provide inspirational and personalized customer service
  • Develop a deep understanding of our fragrances and products
  • Work collaboratively with the team to achieve sales targets and exceed customer expectations
  • Participate in in-store events and visual merchandising to create a engaging and immersive experience for customers

Benefits:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about fragrance and gifting, and have a strong desire to deliver exceptional customer service, we'd love to hear from you.

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