Senior IT Systems Engineer

6 days ago


Manchester, United Kingdom Uneek Global Full time £50,000
Technical Requirements:

We are seeking a highly skilled Senior IT Systems Engineer to join our team at Uneek Global. As a key member of our technology department, you will be responsible for managing and coordinating a team of engineers across multiple shifts to ensure consistent coverage and responsiveness. Key responsibilities include driving key technical projects aimed at enhancing system performance, infrastructure efficiency, and operational stability.

This role involves supporting cross-team initiatives, collaborating closely with other departments to align infrastructure projects with business goals. Additionally, you will evaluate new technologies and practices to enhance system performance and better meet evolving client needs. Monitoring and maintaining infrastructure performance, ensuring compliance with SLAs and regulatory standards, including ISO27001, is a key aspect of this role. You will also provide expert technical guidance on complex issues and support incident resolution processes. Furthermore, you will create and maintain documentation for procedures, configurations, and incident resolution processes. This role requires adherence to change management and control procedures, aligning with industry best practices and regulatory requirements.

Required skills and qualifications include proven experience managing a technical support team in a cloud infrastructure environment. Strong experience in 2nd and 3rd Line Support, with expertise in incident management, and proficiency with infrastructure monitoring tools and incident ticketing systems are essential. A solid understanding of regulatory and industry standards, particularly ISO27001 compliance, is necessary for this role. The salary range for this position is approximately £45,000-£50,000 per annum.

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