Corporate Security Leader

3 weeks ago


City of London Greater London, United Kingdom ICTS (UK) Ltd Full time

Job Title: Corporate Security Leader

About ICTS: Founded in 1987, ICTS is a leading provider of integrated security and customer services for complex environments.

Salary: We offer a competitive salary to attract top talent in the industry. Based on our analysis, we estimate the salary for this role to be around £60,000 - £80,000 per annum, depending on experience.

Job Description:

Key Responsibilities
  • Lead and manage ICTS's corporate security contracts with oversight of electronic security/monitoring services across the UK.
  • Manage Service Level Agreements (SLAs) and Master Service Agreements to meet or exceed client expectations.
  • Collaborate closely with regional management teams to implement best practices in quality assurance, training, and administration.
Client and Stakeholder Engagement
  • Act as a strategic partner for both client and internal ICTS stakeholders, providing guidance and support to the client's security and loss prevention departments.
  • Foster strong, proactive relationships with clients, demonstrating ICTS values and aligning with client leadership principles to deliver excellence in service.
  • Act as an advisor to the client on new technologies and approaches, driving continuous improvements and innovative solutions.
Financial and Performance Accountability
  • Direct financial oversight of the operational sector, including budget management, payroll, invoicing, and end-of-month financial reporting.
  • Develop and implement performance targets aligned with key performance indicators (KPIs) and business objectives, driving a results-focused culture within the team.
  • Provide the Executive Director with comprehensive performance reporting, highlighting achievements, challenges, and growth opportunities.
People Development and Team Leadership
  • Champion professional development, succession planning, and team engagement across all contract levels.
  • Work closely with the ICTS Recruitment Centre to ensure staffing aligns with contract requirements.
  • Maintain a positive and inclusive work environment, upholding the ICTS commitment to equality, diversity, and respect.

About You: We are seeking a results-driven and client-focused individual with significant experience managing security service contracts. The ideal candidate will have a deep understanding of operational and financial performance metrics, as well as knowledge of ISO standards, quality management, and health and safety regulations.



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