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Front Desk Ambassador

1 month ago


Brockenhurst, Hampshire, United Kingdom THE PIG Hotels (Home Grown Hotels) Full time

Front Desk Ambassador

At THE PIG Hotels, we are seeking a highly skilled and customer-focused Front Desk Ambassador to join our front of house team. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Provide warm and welcoming service to all guests, ensuring their needs are met and exceeded.
  • Manage the front desk, handling check-ins, check-outs, and guest inquiries.
  • Communicate effectively with all departments, ensuring seamless service delivery.
  • Respond to guest feedback and concerns, resolving issues promptly and professionally.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A fun and dynamic work environment.
  • Free staff stays and meals on duty.
  • Discounts on food, beverages, and treatments.

About Us:

THE PIG Hotels is a leading hospitality company, committed to delivering exceptional service and creating memorable experiences for our guests. We are proud to be an equal opportunities employer, dedicated to diversity and inclusion.