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Food and Beverage Service Associate

1 month ago

Edinburgh, Edinburgh, United Kingdom Hilton Edinburgh Carlton Full time

Job Summary:

We are seeking a skilled Food and Beverage Operative to join our team at Hilton Edinburgh Carlton. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring a smooth and memorable experience for our guests.

Key Responsibilities:

  • Provide warm and welcoming service to guests in a polite and friendly manner.
  • Communicate effectively with the kitchen and other team members to ensure seamless service delivery.
  • Respond promptly and effectively to customer requests and queries.
  • Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
  • Have a good insight knowledge of hotel products and services.

About Us:

Hilton Edinburgh Carlton is a modern hotel located in the heart of Edinburgh, overlooking the Royal Mile. We offer a range of amenities, including a grill restaurant, chic bar, fitness room, and meeting spaces. Our team is committed to delivering exceptional customer service and ensuring that our guests have a memorable stay.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career development and growth within the Hilton Group.
  • A dynamic and supportive team environment.
  • Discounted rates on hotel stays and other benefits.

Requirements:

  • Good communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Positive attitude and willingness to learn.
  • Good command of English language.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you. Please submit your application, including your CV and a cover letter, to [insert contact information].