Service Desk Coordinator
6 days ago
Job Overview
Rentokil Initial is seeking a highly motivated and detail-oriented individual to fill our Service Desk Coordinator role. As a key member of our team, you will be responsible for providing exceptional customer service, resolving queries, and coordinating work schedules. This is an excellent opportunity to develop your skills and experience in customer service and administration.
Your Key Responsibilities
- Answer and respond to customer queries and concerns
- Coordinate work schedules and ensure timely completion
- Manage reporting and data entry tasks efficiently
- Provide excellent customer service and resolve queries promptly
- Maintain accurate records and documentation
Requirements
- Excellent communication and interpersonal skills
- Ability to work accurately and efficiently under pressure
- Strong organizational and time management skills
- Basic IT skills and familiarity with databases
- A passion for delivering exceptional customer service
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