Product Director

4 weeks ago


Edinburgh, Edinburgh, United Kingdom NatWest Group Full time
Lead the Future of Banking-as-a-Service

We're seeking a seasoned Product Manager to join our Client Experiences team at NatWest Boxed. As a key member of our organization, you'll be responsible for leading and driving the success of our cross-functional teams building the key interfaces our clients engage with to deliver their propositions.

Key Responsibilities:

  • Manage a team of Product Owners, Technical Writers, and Business Analysts to maximize the impact of features developed in partnership with Engineering Managers.
  • Develop a vision for the direction of your Mission team to transform our client-facing APIs, API Gateway, API Ops, Documentation, and Client interaction points to enable NatWest Boxed to support our clients in providing the best embedded finance products.
  • Work with your teams to understand and solve colleague and user problems aligned with our vision and business OKRs.
  • Create loved products, drive colleague engagement, and efficiencies to help the Boxed business scale.
  • Ensure product ways of working are being adopted and continuously improved by your teams and the wider organization as part of the end-to-end product lifecycle.
  • Ensure that work is appropriately scoped, estimated delivery goals are understood, and progress against goals is clearly communicated to business stakeholders.

Requirements:

  • Extensive experience working with APIs as consumer products, especially in Financial Services.
  • Proficient in product leadership, ideally with some experience in financial services.
  • High attention to detail, including proven ability to manage multiple, competing priorities.
  • Excellent stakeholder relationship building and collaboration skills.
  • Confidence leading successful consumer products from concept to adoption, with experience in all stages of the product life cycle.

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