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Design Support Specialist
2 months ago
We are seeking a highly skilled and organized Design Support Specialist to join our team at Neptune (Europe) Ltd. As a Design Assistant, you will play a crucial role in supporting our Designers in delivering exceptional home and kitchen design services.
Key Responsibilities- Review and revise CAD-based designs and quotations to ensure accuracy and quality.
- Prepare and present design quotes and presentation packs to clients.
- Manage and progress multiple design projects, working closely with the design and installation project management teams.
- Update and maintain accurate customer records using various software packages.
- Develop and maintain in-depth knowledge of Neptune's products and systems to provide expert support to the wider store team.
- Contribute to the growth and development of the store by identifying opportunities for improvement and implementing changes.
- Flexibility to work during the week and at weekends, as our stores are open 7 days a week.
- Excellent organizational and time management skills to manage multiple projects simultaneously.
- Strong communication and interpersonal skills to work effectively with designers, project managers, and customers.
- Ability to maintain confidentiality and handle sensitive information.
- A competitive salary and discretionary bonus scheme.
- A generous holiday allowance and life assurance.
- Company sick pay, enhanced maternity and paternity leave, and a cycle to work scheme.
- Discounted gym membership, new item and factory outlet discounts, and a Perkbox wellbeing hub and retail discounts portal.
- A birthday day off, two paid volunteer days a year, and a day off for new grandparents.
- A week off to celebrate a life event and a refer a friend scheme.
- Long service holiday allowance increase and training workshops.
We are a growing business that values our employees and encourages them to grow with us. Our company values are Do The Right Thing, Do It Together, Aim High, and Keep It Real. We strive to create a diverse and inclusive work environment where all employees have equal access to opportunities and everyone's voices are heard.
