Light Vehicle Service Advisor

4 days ago


Wembley, United Kingdom Direct Line Group Full time
Role Overview

We are seeking a motivated Light Vehicle Service Advisor to join our team at Direct Line Group, providing exceptional roadside assistance to motorists across various locations in London.

This is a full-time position working 40 hours, four days a week, on a shift pattern between 7am and 8pm, Monday to Sunday, with overtime opportunities.

The ideal candidate will possess a current Category B driving licence and NVQ Level 2 accreditation in light vehicle maintenance.

Duties:
  • Offer superior customer service and experience by ensuring prompt and efficient roadside assistance.
  • Work with the dispatch team to improve the customer claims journey.

Compensation: A salary of £42,000 - £52,000 per annum, depending on experience, plus a 9% employer-contributed pension, 50% off insurance, and generous holidays.

Bonus Benefits: Enjoy additional perks such as an EV car scheme, buy as you earn share scheme, and employee discounts, making this an excellent opportunity for those seeking a rewarding career.


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