Dechra Pharmaceuticals HR Service Delivery Specialist
2 days ago
Salary: £35,000 - £40,000 per annum
About the Job:
Job DescriptionWe are seeking a highly skilled HR Service Delivery Specialist to join our team at Dechra Pharmaceuticals PLC.
The successful candidate will play a crucial role in delivering high-quality HR services to employees, leveraging technology and streamlining processes. Key responsibilities include:
- Improving HR administration processes through collaboration with the wider HR and operational teams
- Managing employee lifecycle process documentation in line with legislation and requirements for loading to Oracle Fusion
- Serving as the first point of contact for employee queries related to HR policies, benefits, payroll, and other HR topics
- Identifying opportunities for enhancing HR service delivery
- Managing the HR Shared Services inbox daily
- Supporting the development and dissemination of policy, benefits, and procedural messaging to employees as necessary
- Delivering a Dechra HR information session to new employees during their initial weeks of employment
- Maintaining the security matrix and access for the global HR team regarding global employee records, adhering to data protection legislation
- Entering employee data changes within Oracle Fusion and ADP Celergo, ensuring data integrity and confidentiality
- Collaborating with the Group Compliance Team to keep HR ROPA updated
- Ensuring accurate processing of payroll each month, working closely with Finance
- Maintaining the UK Group SIPP online platform with pension updates and new employee details for auto-enrolled employees
- Monitoring holiday accruals and working with managers to ensure compliance with company procedures
- Informing managers about service anniversary dates, probationary review periods, fixed-term contract periods, visas, and their expiration
- Working with the Digital Learning team on onboarding training for new employees
- Collaborating with the Digital Marketing team to maintain an up-to-date intranet for employees, including onboarding documents, wellbeing communications, benefit details, and points of contact
- Transmitting P11D data for UK employees annually, in conjunction with Group Finance
- Supporting key HR annual cycles such as pay review, performance review, and engagement survey
- Maintaining databases, reports, and records as agreed upon with the wider HR team
To be successful in this role, you should possess:
- Advanced Excel skills for efficient data processing and analysis
- Able to manage your workload, meet deadlines, and remain focused on long-term deliverables
- Excellent attention to detail, problem-solving, planning, and analytical skills
- A solid understanding of MS Office
- A self-starting attitude with resilience
- The ability to manage multiple priorities and projects simultaneously
- Strong customer service orientation
- The capacity to ensure remote teams stay on track to achieve tight deadlines and key milestones
- Strong technical skills, including proficiency in HRIS and data management tools
- Experience in assessing and streamlining system-related HR processes and procedures
- Experience in training users online, face-to-face, and preparing training materials
- Knowledge of HR processes and best practices
- Possibility of domestic travel
While not essential, we welcome candidates with:
- A project management qualification or Data Analysis Qualification
- CIPD qualified
- Educated to degree level
- Experience working in a manufacturing and/or pharmaceutical company
- Previous experience in a shared service centre environment with exposure to a wide array of HR activities
- Previous international HR exposure
- Experience with Oracle HRIS and ADP payroll preferred
- Addition language skills (verbal and written) with a preference for Polish, Italian, and/or Dutch
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