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Housing Officer Position

2 months ago

Merthyr Tydfil, United Kingdom Niyaa People Ltd Full time

We are seeking a skilled Housing Officer to join our team at Niyaa People Ltd on a temporary contract. The successful candidate will be responsible for providing excellent customer service to tenants and residents, working closely with our housing schemes to achieve tenancy sustainability and positive tenancy management.


Key Responsibilities:
  • Act as a single point of contact for tenants and residents, providing support and guidance on housing-related matters.
  • Be a visible presence on specialist housing schemes, promoting effective communication and collaboration with tenants and residents.
  • Respond to tenancy queries and complaints in a timely and professional manner.
  • Work proactively to resolve issues and prevent problems from escalating.

Requirements:
  • Previous experience as a Housing Officer, ASB Officer, Income Officer, or Supported Housing professional.
  • Ability to hit the ground running and make a positive impact from day one.
  • Availability to start within a short timeframe.

If you are a motivated and customer-focused individual with a passion for housing and community work, we encourage you to apply for this exciting opportunity.