Administrative Support Specialist
14 hours ago
About the Role
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team in Milton Keynes.
As an Administrative Support Specialist, you will be responsible for providing timely and effective administrative support to our colleagues, being the first point of contact for all administrative queries.
You will work collaboratively within the People Services Administration team to ensure SLA's and Payroll deadlines are achieved.
Your Key Responsibilities
- Deliver high-quality administrative support to designated business units, ensuring a positive experience for colleagues at all times.
- Ensure all written documentation is accurate, with a maximum 5% error rate.
- Complete all administrative requests within agreed SLA's.
- Take ownership of queries and issues, seeing them through to resolution and keeping the Team Leader/Senior informed where necessary.
- Quality-check all transactions and documentation, ensuring real-time completion to avoid impacting SLA's and providing fast resolutions for the business.
- Process completed forms, ensuring appropriate authorization is obtained before contractual changes are actioned.
- Have a good understanding of the Right to Work process and UK legalization.
- Apply a working knowledge of systems to answer queries and resolve problems from colleagues.
- Have a keen eye for detail, particularly in relation to inputting data, drafting contractual documents, and checking team members' work.
- Be flexible in your approach to support other team members within the wider HR team.
- Take ownership of tasks and see them through to resolution.
- Proactively diarize Stakeholder Engagement calls to build relationships with the business and receive great feedback.
- Take turns leading the Daily Huddles.
About You
- Excellent communication skills.
- Excellent grammatical skills.
- Excellent organizational skills with the ability to work to deadlines and prioritize effectively.
- Strong attention to detail.
- Previous experience in a fast-paced environment.
- Previous experience in an administrative role.
About Connells Group
Connells Group is one of the largest and most successful estate agency and property services providers in the UK, encompassing Countrywide as of March 2021. With a network of over 1,200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
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