Bicycle Mechanic

4 weeks ago

London, Greater London, United Kingdom Frasers Group Full time
Bicycle Mechanic Job Description

As a skilled Bicycle Mechanic at Evans Cycles, you will be responsible for providing expert bicycle repair and maintenance services to customers. Your primary goal is to ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.

Key Responsibilities:

  • Perform a wide range of bicycle repairs, including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service.
  • Assemble new bicycles according to manufacturer guidelines and store standards, ensuring they are safe and ready for sale.
  • Interact with customers to assess their bicycle repair and maintenance needs, providing recommendations and cost estimates for services.
  • Assist customers in selecting appropriate parts, accessories, and upgrades for their bicycles.
  • Conduct safety inspections on bicycles to identify and address potential safety hazards.
  • Ensure that all repaired bicycles meet the highest quality standards and safety regulations.
  • Maintain a well-organized and efficient workshop, including managing the inventory of spare parts and tools.
  • Provide excellent customer service, including explaining repair work to customers, answering questions, and offering advice on bicycle maintenance.

Requirements:

  • Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components.
  • Previous experience as a bicycle mechanic is highly desirable.
  • Knowledge of various bicycle brands, models, and components.
  • Strong attention to detail and a commitment to quality workmanship.
  • Excellent customer service and communication skills.
  • Ability to work independently and as part of a team.
  • Knowledge of safety standards and practices related to bicycle repairs.
  • Willingness to stay updated on the latest advancements in bicycle technology and repair techniques.

Work Environment:

The work is primarily conducted in a workshop environment. May require standing for extended periods and lifting heavy objects. Flexible work hours, including weekends and evenings, may be necessary based on the store's operating hours and customer demand.

What We Offer:

  • Commission-led bonuses across a wide range of products.
  • Monthly Group Rewards and Recognition.
  • Join the Fearless1000 Incentive Scheme (watch THIS video to find out more).
  • We offer a wide range of Development Courses with National Qualifications.
  • 40% In-store Uniform Discount.
  • Discounted Gym membership.
  • Group-wide 20% Discount across all Fascia.
  • Ride-to-Work Scheme (eligibility subject to terms and conditions).

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