Customer Experience Ambassador

1 week ago


Plymouth, Plymouth, United Kingdom SSP Full time
Join Us as a Team Member

We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

At SSP, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

  • 75% discount on your meal while on shift.
  • Employee Discounts: Enjoy up to a 50% discount on various SSP brands and franchises across the UK.
  • Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units. (T&C apply)
  • Help@Hand App: from shopping discounts, GP appointments, 24/7 help line to financial and wellbeing support for you and your loved ones.
  • Flexible Scheduling: To accommodate various lifestyles, we are promoting work-life balance.
  • Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme.
  • Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
  • Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more.
  • Activities: Barista Competition, Millie's Cookies Ice off Challenge, Superstars Recognition.
  • Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.

As a Team Member, you'll:

  • Engage with customers and provide an outstanding customer experience.
  • Ensure a clean, safe and welcoming environment.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Bring the SSP values to life.

We're passionate about food and travel, and we'd love you to join us on our journey. Apply now and start the best part of your career as a Team Member.

We are proud to be an equal-opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills, and perspectives.



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