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Head of Enterprise Applications
2 months ago
{"h2": "About the Role", "p": "As the Head of Enterprise Applications at AO, you will be responsible for leading our Enterprise Applications service teams, ensuring current and onward capability underpins critical AO operations such as Finance, WFM, HR, WMS, and Supply Chain. You will strategically influence where AO extends AO\u2019s Enterprise applications vs bespoke development, ensuring AO\u2019s technology roadmap is aligned to business direction and growth.", "h3": "Key Responsibilities", "ul": [{"li": "Lead on Service Definition, support routing, 1st, 2nd, and 3rd line operating model, ensuring appropriate Enterprise Application teams, roles, capabilities, and service management structures are in place."}, {"li": "Be Enterprise Applications business ambassador and work with IT SLT and senior business stakeholders on the identification of the long-term technology roadmap of buy vs build, evolving legacy bespoke developing to strategic COTS applications."}, {"li": "Provide functional guidance, leadership, line management, and escalation to the Enterprise Applications team and other departments as needed."}, {"li": "Collaborate with other digital leaders and stakeholders to ensure that application and database systems meet organisational needs."}, {"li": "Ensure compliance with industry standards and regulations related to application management."}, {"li": "Significantly contribute to the identification and mitigation of risks associated with Enterprise Applications."}, {"li": "Relationship and contract onboard/manage key IT vendors encompassing on premise, SaaS, and cloud-hosted applications. Regularly assess the performance and value, bringing in other providers when needed."}, {"li": "Significantly contribute to the production and review of supplier, SOWs, development specifications, and service acceptance for both large strategic projects and smaller discreet development packages."}, {"li": "Input into and ensure mechanisms are in place for service acceptance, application change management, service transition, and liaise as needed with CABs and Delivery forums."}], "h3": "About Us", "p": "At AO, we\u2019re known for helping our customers brilliantly. We care about more than what\u2019s on your CV, because together we can do extraordinary things. We offer a range of benefits, including holidays, pension, discounts, and family leave."}
