Catering Team Manager

6 days ago


Glasgow, Glasgow City, United Kingdom Tebay Services Full time

About Tebay Services

Tebay Services is a leading provider of on-site catering services, dedicated to delivering exceptional customer experiences in fast-paced environments.

Job Summary:

We are seeking an experienced Catering Team Manager to lead our shifts and ensure seamless delivery of quality food, outstanding customer service, and high standards of cleanliness.

Key Responsibilities:

  1. Lead daily shifts to guarantee excellent customer service and brand excellence.
  2. Oversee the execution of essential procedures, including open/close down, cash handling, and stock management.
  3. Conduct regular health and safety checks to maintain a secure working environment.
  4. Manage colleague deployment, ensuring the right staff are in place at the right time.
  5. Resolve customer complaints effectively and efficiently.
  6. Support new colleagues through their 12-week induction journey, refresher training, and other relevant training.
  7. Maintain a clean, tidy, and safe work environment compliant with regulations and company policies.
  8. Ensure all areas meet company standards throughout the shift.
  9. Smoothly hand over shift responsibilities to the next leader via a thorough walk-around.
  10. Monitor and address day-to-day colleague issues, such as lateness and sickness.
  11. Implement products and standards across the department in line with company guidelines.

About You:

As a successful Catering Team Manager candidate, you will possess excellent leadership skills, great communication abilities, and a 'can-do' attitude. Experience of managing teams in high-volume catering environments is desirable but not essential.

Salary Estimate: We offer a competitive salary range between £25,000 - £35,000 per annum, dependent on experience, to ensure you receive fair compensation for your skills and dedication.

About Us:

Tebay Services values its employees and offers a positive work environment, opportunities for growth and development, and a comprehensive benefits package.


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