Catering Team Manager
6 days ago
About Tebay Services
Tebay Services is a leading provider of on-site catering services, dedicated to delivering exceptional customer experiences in fast-paced environments.
Job Summary:
We are seeking an experienced Catering Team Manager to lead our shifts and ensure seamless delivery of quality food, outstanding customer service, and high standards of cleanliness.
Key Responsibilities:
- Lead daily shifts to guarantee excellent customer service and brand excellence.
- Oversee the execution of essential procedures, including open/close down, cash handling, and stock management.
- Conduct regular health and safety checks to maintain a secure working environment.
- Manage colleague deployment, ensuring the right staff are in place at the right time.
- Resolve customer complaints effectively and efficiently.
- Support new colleagues through their 12-week induction journey, refresher training, and other relevant training.
- Maintain a clean, tidy, and safe work environment compliant with regulations and company policies.
- Ensure all areas meet company standards throughout the shift.
- Smoothly hand over shift responsibilities to the next leader via a thorough walk-around.
- Monitor and address day-to-day colleague issues, such as lateness and sickness.
- Implement products and standards across the department in line with company guidelines.
About You:
As a successful Catering Team Manager candidate, you will possess excellent leadership skills, great communication abilities, and a 'can-do' attitude. Experience of managing teams in high-volume catering environments is desirable but not essential.
Salary Estimate: We offer a competitive salary range between £25,000 - £35,000 per annum, dependent on experience, to ensure you receive fair compensation for your skills and dedication.
About Us:
Tebay Services values its employees and offers a positive work environment, opportunities for growth and development, and a comprehensive benefits package.
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