Maintenance Operations Coordinator

1 week ago


Manchester, United Kingdom Wates Full time

We are currently recruiting for a Maintenance Operations Coordinator to join our team on a full-time, permanent basis. This is an exciting opportunity to contribute to the success of Wates FM.

As a key member of our team, you will be responsible for delivering excellent customer service and managing maintenance operations efficiently.

The role involves building strong relationships with clients, contractors, and other functions within the business.

You will be working in a fast-paced environment, managing emails, phone calls, and ensuring that maintenance work is processed in a timely manner.

This position requires you to be tenacious and results-driven, with strong IT skills and the ability to prioritize and multi-task effectively.

You will be part of a close-knit team and will have the opportunity to shape the future success of Customer Care within Wates FM.

Wates FM provides facilities management services to some of the UK's best-known companies, offering a range of solutions including planned and reactive maintenance.

This is an office-based position, and we offer a competitive salary and extensive corporate benefits package.

Key responsibilities:

  • Deliver exceptional customer service to clients and contractors
  • Manage and coordinate maintenance operations, including job allocation and chasing
  • Develop and maintain strong relationships with clients, contractors, and internal stakeholders
  • Work closely with site managers and engineers to ensure effective communication and collaboration
  • Monitor and report on key performance indicators (KPIs) and business metrics

We offer a comprehensive training program and opportunities for career progression. If you are motivated, ambitious, and looking for a challenging role, please apply.

Estimated salary: £35,000 - £45,000 per annum.


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