Store Director
1 day ago
We are seeking a highly motivated Store Director to lead our Exeter store. As a key member of our leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and managing a team to achieve sales targets and KPIs.
About the Role:
- Lead a team of sales consultants to deliver exceptional customer experiences and achieve sales targets
- Develop and implement strategies to improve customer satisfaction and drive sales growth
- Manage the store's budget and resources to ensure maximum productivity and efficiency
- Work closely with the customer service and operations teams to ensure seamless customer solutions are implemented
- Conduct regular performance reviews and provide coaching and training to staff to improve sales performance and customer satisfaction
- Ensure that all customers receive outstanding service and advice, and that their needs are met promptly and efficiently
Requirements:
- At least 3 years management and sales experience in a retail environment, preferably in a leadership role
- Effective leadership and the ability to motivate others to achieve sales targets and improve customer satisfaction
- Ability to plan and prioritise workloads and delegate tasks accordingly to ensure maximum productivity
- Customer focus and the ability to build strong relationships with customers
- Ability to multi-task and work under pressure while maintaining a positive attitude
- Desire to work as part of a team to generate fresh and innovative ideas to drive sales growth and improve customer satisfaction
- Excellent numerical skills and attention to detail
- Excellent IT skills and ability to use technology to enhance the customer experience
- Great communication skills and ability to communicate effectively with customers, colleagues, and managers
- Teamworking skills and ability to work collaboratively with others to achieve common goals
- Enthusiasm and confidence to take on new challenges and responsibilities
- Competitive nature and desire to succeed in a fast-paced retail environment
- Positive attitude and commitment to providing excellent customer service
Salary: £42,000-£50,000 per annum depending on experience
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