Customer Experience Director

4 days ago


West Blatchington, Brighton and Hove, United Kingdom Focus Resourcing Group Full time

We are seeking a Customer Experience Director to oversee and enhance the overall customer experience across our organisation.

As part of Focus Resourcing Group, this role will be based nationwide with regular meetings in Reading. The successful candidate will have responsibility for managing and developing strategies to deliver exceptional client experiences.

Key Responsibilities:

  • Developing and implementing customer-centric solutions
  • Leading cross-functional teams to drive business growth
  • Maintaining strong relationships with clients and stakeholders

Requirements:

  • Proven experience in customer experience management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive salary: £45,000 - £60,000 per annum
  • Pension scheme
  • 25 days annual leave


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