Experience Delivery Manager

4 weeks ago


London, Greater London, United Kingdom Live Recruitment Full time
Lead the Way in Member Experience Delivery

LIVE RECRUITMENT IS NOW HIRING FOR A MEMBER EXPERIENCE COORDINATOR IN LONDON

About Our Client

This innovative company is revolutionizing the way people work and interact in London's vibrant office spaces. With a focus on sustainability, high-quality design, and community-driven initiatives, they have established themselves as a leader in the industry.

The Role

We are seeking an experienced and skilled individual to join our team as a Member Experience Coordinator. In this role, you will be responsible for coordinating events, managing guest services, onboard new members, building relationships with partners and members, and overseeing room bookings.

Key Responsibilities:

  • Deliver exceptional customer service and build strong relationships with members
  • Welcome and check-in members and their guests, ensuring a personalized experience
  • Stay knowledgeable about the portfolio and brand, confidently communicating its value
  • Provide comprehensive onboarding for new members, including tours and introductions to lounge benefits
  • Manage reception mailbox inquiries, WhatsApp business account, and respond in a timely manner
  • Contribute to app content and drive engagement through meaningful contributions
  • Manage diary and booking systems, private hire details, meeting room bookings, and setup/breakdown of rooms
  • Familiarize yourself with meeting room AV conference and presentation configurations
  • Ensure marketing collateral and signage within the lounges are up-to-date
  • Understand health and safety policies and procedures

Benefits

This role offers a competitive salary of £39,000 - £43,000 per annum, depending on experience, plus a discretionary bonus scheme, 15% non-contributory pension scheme, private medical insurance, dental insurance, a health cash plan, and 25 days holiday + bank holidays. If you're passionate about delivering exceptional member experiences and growing your career, we encourage you to apply.



  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    Lewis Hamilton may not be the best pilot but London Stansted Airport has remained one of the most popular airports globally since it opened in 1948. As part of MAG, the largest UK-owned airport operator group, it employs approximately 11,600 people and generates a revenue of about £7 billion yearly.Job DescriptionThe Construction Manager role at MAG...


  • London, Greater London, United Kingdom NVE Experience Agency Full time

    NVE Experience Agency is a world-class experiential marketing agency and event production company. Our goal is to create unforgettable experiences that connect brands with people, ideas, and trends.Job Overview:This role involves supporting the delivery of events and projects from start to finish. You will be responsible for coordinating travel arrangements,...

  • Deliveries Specialist

    4 weeks ago


    London, Greater London, United Kingdom DX Delivery Full time

    DX Delivery is seeking a skilled Deliveries Specialist to join our team. As a key member of our operations team, you will be responsible for delivering exceptional customer service to our clients by transporting their products safely and efficiently to their required premises.">Key Skills and Qualifications:">Proven track record of driving 3.5t vehicles in a...


  • London, Greater London, United Kingdom DX Delivery Full time

    To deliver exceptional customer service to customers' premises as part of a multi-drop delivery route.Job DescriptionEnsure all products are transported safely to the customers' premises, treating their freight as if it were their own.Drive vehicles in a safe and legal manner ensuring compliance with all legal and company requirements at all times.Undertake...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport presents a fantastic opportunity for a seasoned Construction Manager to lead construction operations and drive project delivery excellence. With over 28 million passengers annually, the airport supports 11,600 jobs onsite and generates £7.75bn for the region each year. As a key member of the Capital Delivery team, you will play a...

  • Project Manager

    2 weeks ago


    London, Greater London, United Kingdom GES - Global Experience Specialists Full time

    Job Details: Electrical Delivery Project ManagerVacancy: Permanent Position for Project Manager - Electrical DeliveryEstimated Salary: £50,000-£65,000 per annumJob Overview:GES - Global Experience Specialists is seeking a highly skilled Project Manager - Electrical Delivery to join our Electrics Team based at the Excel in London.The successful candidate...

  • Engineering Manager

    4 weeks ago


    London, Greater London, United Kingdom Akeneo: The Product Experience Company Full time

    Akeneo, The Product Experience Company, is looking for an exceptional Engineering Manager - Product Experience to join our growing team. This role offers an estimated salary of $140,000 - $180,000 per year and is located in [Your Location].About the JobThis Engineering Manager role leads the Assets Impact team, which is revolutionizing how customers prepare...

  • Project Manager

    4 weeks ago


    London, Greater London, United Kingdom GES - Global Experience Specialists Full time

    Job Title:Project Manager - Electrical Delivery ExpertJob Summary:We are seeking an experienced Project Manager to join our Electrics Team based at the Excel in London. The successful candidate will be responsible for managing all electrical requirements both pre-site and at show for organisers, managing clients' expectations and ensuring a smooth delivery...

  • API Delivery Expert

    4 weeks ago


    London, Greater London, United Kingdom Rail Delivery Group Full time

    About Our Opportunity:We are looking for an exceptional API delivery expert to join our team at Rail Delivery Group.The successful candidate will be responsible for delivering new features on our National Rail Enquiries digital channels and ensuring that APIs are secure, efficient, and scalable.Responsibilities:Develop and implement effective API designs...


  • London, Greater London, United Kingdom McDonald's United Kingdom Full time

    As an Experience Delivery Manager at McDonald's United Kingdom, you will be responsible for driving continuous improvement in the customers' experience. Your key objectives include welcoming customers into the restaurant, using your initiative to create 'feel-good moments,' and working closely with the restaurant management team to suggest improvements to...

  • Client Delivery Lead

    4 weeks ago


    London, Greater London, United Kingdom TED EXPERIENCE Full time

    Ted Experience Job OpportunityWe are currently seeking a highly skilled Workforce Solutions Specialist to join our team.The successful candidate will be responsible for delivering exceptional workforce solutions to our clients, leveraging our cutting-edge technology and expertise.A competitive salary of £67,500 per annum (dependent on location) is offered,...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport is a key gateway to the world, serving over 28 million passengers annually. As part of MAG, the largest UK-owned airport operator group, it supports approximately 11,600 on-site jobs and contributes around £7 billion to the economy.Job OverviewThe Construction Manager position at MAG involves overseeing construction activities to...


  • London, Greater London, United Kingdom Program Manager, EMEAAPAC Full time

    London Stansted Airport is a significant gateway to the world, serving over 28 million passengers annually with flights to more than 190 global destinations. As part of MAG, the largest UK-owned airport operator group, it supports approximately 11,600 on-site jobs and contributes around £7 billion to the local economy.Job RoleThe Construction Manager...


  • London, Greater London, United Kingdom The Sofa Delivery Company Full time

    Delivering exceptional customer experiences is at the core of our mission at The Sofa Delivery Company. As a Van Driver, you will play a crucial role in ensuring our customers receive their furniture safely and efficiently.Your daily tasks may vary from delivering to high-rise apartments to cozy bungalows, from sofas to recliners. You'll be part of a dynamic...


  • London, Greater London, United Kingdom International Arts Manager Full time

    Key ResponsibilitiesManage the day-to-day operations of the Welcome Team, ensuring high standards are achieved and maintained.Develop and implement effective marketing and sales strategies to generate income.Foster positive relationships between the company, its co-producers, and audience.


  • London, Greater London, United Kingdom GES - Global Experience Specialists Full time

    Job DescriptionThis Electrical Delivery Specialist role demands a mix of technical knowledge, strong organizational skills, and adherence to safety and financial protocols to ensure high-quality service and successful show execution.Main ResponsibilitiesManage electrical requirements, supervise electrical processing teams, and collate electrical load data...


  • London, Greater London, United Kingdom Pizza Hut Delivery, London Full time

    Pizza Hut Delivery, London - Flexible OpportunityEstimated Salary: £8.50-£12 per hour (dependent on experience)We are looking for friendly and outgoing individuals with excellent communication skills to join our team as Pizza Delivery Associates in London.About the JobAs a Pizza Delivery Associate, you will be responsible for delivering hot and fresh...


  • London, Greater London, United Kingdom Randstad Delivery Full time

    We are looking for a detail-oriented Property Management Operations Coordinator to join our team at Randstad Delivery. As a key member of our operations team, you will be responsible for coordinating the delivery of property management services to our external partners.In this role, you will have the opportunity to develop and implement effective operational...


  • London, Greater London, United Kingdom Route Delivery Solutions (RDS) Ltd Full time

    Job OverviewRoute Delivery Solutions (RDS) Ltd is a logistics company dedicated to providing efficient, safe, and compliant line haul services to clients. As a Logistics Delivery Driver, you will play a crucial role in ensuring timely deliveries and maintaining excellent customer service.Salary InformationThe estimated salary for this position is £28,000 -...


  • London, Greater London, United Kingdom Delivery Mates Full time

    **Job Title:** Management Reporting AssistantWe are seeking a highly skilled Management Reporting Assistant to join our Finance team at Delivery Mates. As a key member of the Finance department, you will be responsible for providing timely and insightful financial reporting, analysis, and support to ensure the business maximizes profitability, realization,...