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Senior IT Support Specialist
2 months ago
Job Title: 2nd/3rd Line Engineer
Job Type: Contract
Location: Remote (with occasional on-site work)
iO Associates is seeking a highly skilled 2nd/3rd Line Engineer to join our team. As a key member of our cybersecurity team, you will be responsible for providing technical support and expertise to our clients.
Key Responsibilities:
- Provide advanced technical support and troubleshooting for complex IT issues
- Collaborate with cross-functional teams to resolve technical issues and improve overall system performance
- Develop and maintain technical documentation and knowledge base
- Stay up-to-date with the latest cybersecurity trends and technologies
- Participate in on-call rotations and provide 24/7 support as needed
Requirements:
- 2+ years of experience in IT engineering, with a focus on cybersecurity
- Strong understanding of IT systems, networks, and protocols
- Experience with Cyber related technologies, such as IDAM, AD, and PKI
- Excellent problem-solving and analytical skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, dynamic environment
What We Offer:
- Competitive daily rate of £350-£400
- Opportunity to work with a rapidly growing cybersecurity consultancy
- Chance to work on challenging and complex projects
- Collaborative and dynamic work environment