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Senior IT Support Specialist

2 months ago


Corsham, Wiltshire, United Kingdom iO Associates Full time

Job Title: 2nd/3rd Line Engineer

Job Type: Contract

Location: Remote (with occasional on-site work)

iO Associates is seeking a highly skilled 2nd/3rd Line Engineer to join our team. As a key member of our cybersecurity team, you will be responsible for providing technical support and expertise to our clients.

Key Responsibilities:

  1. Provide advanced technical support and troubleshooting for complex IT issues
  2. Collaborate with cross-functional teams to resolve technical issues and improve overall system performance
  3. Develop and maintain technical documentation and knowledge base
  4. Stay up-to-date with the latest cybersecurity trends and technologies
  5. Participate in on-call rotations and provide 24/7 support as needed

Requirements:

  1. 2+ years of experience in IT engineering, with a focus on cybersecurity
  2. Strong understanding of IT systems, networks, and protocols
  3. Experience with Cyber related technologies, such as IDAM, AD, and PKI
  4. Excellent problem-solving and analytical skills
  5. Strong communication and interpersonal skills
  6. Ability to work in a fast-paced, dynamic environment

What We Offer:

  1. Competitive daily rate of £350-£400
  2. Opportunity to work with a rapidly growing cybersecurity consultancy
  3. Chance to work on challenging and complex projects
  4. Collaborative and dynamic work environment