Senior Insurance Account Manager

5 days ago


Wakefield, Wakefield, United Kingdom World Insurance Associates, LLC. Full time

At World Insurance Associates, LLC., we're seeking a seasoned Senior Insurance Account Manager to join our team. This is a fantastic opportunity to work with a leading insurance organization that offers top-notch products and services from major providers, combined with personalized service from local agents.

As a rapidly growing insurance broker with over 2,200 employees across North America, we specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

This role supports the Account Executive with responsibilities related to client management and retention. Key duties include:

  • Effectively managing a high-volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time.
  • Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
  • Handling renewals, service requests, claims, billing, and new policies.
  • Maintaining a thorough understanding of the markets and their appetites, underwriting guidelines, submitting procedures.
  • Reviewing all applications, policies, endorsements, and audits for accuracy.
  • Completing loss/claim analysis and summaries.
  • Coordinating expiration lists with department managers to obtain renewal business information.

To succeed in this role, you'll need:

  • A Bachelor's degree or equivalent work experience, preferred.
  • 3-7 years minimum Personal Lines Account Management experience required.
  • Property & Casualty License required.
  • Valid driver's license and insurance, required.
  • Strong administrative and computing skills, including Microsoft Office (Word, Excel, and PowerPoint).
  • Applied/Epic or similar agency management software experience, preferred.
  • The ability to work independently and enjoy a high degree of interaction with team members.
  • Self-motivation and a sense of urgency, with the ability to meet deadlines.
  • Effective written and verbal communication skills, including active listening and problem-solving.
  • The ability to multi-task, prioritize, and use discretion when handling sensitive information.
  • A professional demeanor and positive attitude.

We estimate the salary range for this position to be between $80,000 and $120,000 per year, based on industry standards and market conditions. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply.



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