Customer Service Team Member

2 weeks ago


Broxburn, West Lothian, United Kingdom Betting & Gaming Limited Full time

We are seeking a skilled Customer Service Executive to join our team at Betting & Gaming Limited. As a key holder, you will be responsible for opening and closing the shop.

Company Overview

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. Our company values honesty and integrity, ensuring that everything we do is fair and transparent.

Salary and Benefits

The successful candidate will receive a competitive salary of £11.80 per hour, paid weekly. In addition, you will have access to optional overtime subject to availability, a pension scheme, and annual ShareSave opportunities.

Job Description

This is an exciting opportunity to work in a fast-paced environment, providing excellent customer service and driving standards on a daily basis. You will be part of a supportive team, working together to achieve exceptional results.

Key Responsibilities
  • Take bets on a wide range of sports and events
  • Help demonstrate our products & betting terminals to customers
  • Handle customer complaints or concerns with empathy and problem-solving skills
  • Maintain high shop standards
  • Open or close the shop as needed
Working Patterns

Our shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays. Your typical weekly rota will be made up of a blend of long opening shifts, long closing shifts, and shorter evening shifts, and will vary week to week.



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