Defence and Aerospace Integration Specialist
4 weeks ago
As a Defence and Aerospace Integration Specialist at Cameron Clarke Associates, you will be responsible for developing a sound understanding of the company's portfolio of software products and services. You will apply customer domain knowledge to maximize the value realised by customers from using our products and services. Your role will involve supporting the management of change, ensuring the buy-in and engagement of all relevant stakeholders to gain maximum post-delivery product adoption. You will also be responsible for identifying and submitting service, product and process improvement ideas. Additionally, you will be a proactive interface to enable effective communications between customer stakeholders/users communities and the company product development and support teams.
Key Responsibilities
- Develop a sound understanding of the Company's portfolio of software products and services.
- Apply customer domain knowledge (people, environment, regulations and processes) to:
- Maximize the value realised by customers from using our products and services
- Inform product development, with a focus on early intervention to influence service and product design
- Onboard and integrate new functionality into the customer domain, promoting adoption and usage
- Support the management of change, ensuring the buy-in and engagement of all relevant stakeholders to gain maximum post-delivery product adoption
- Identify and submit service, product and process improvement ideas
- Be a pro-active interface to enable effective communications between Customer stakeholders/users communities and the Company product development and support teams.
- Significant experience in a MoD engineering support role or UK defence-related business, with demonstrable knowledge of UK military aviation regulation, policy and processes
- Working knowledge and/or experience of MoD DE&S business units, ideally in the air domain
- Customer-focused, with the ability to liaise effectively with customers to develop close and trusted associations, building effective relationships
- Effective communicator with good presentational skills, with the ability to actively engage and influence at mid-to-senior management level
- Professional, articulate and confident when operating in the customer domain
- Able to assimilate complex technical subjects and communicate to non-technical stakeholders
- Highly focused and organized, with ability to prioritize own workload
- Able to identify, assimilate and communicate opportunities for business development
- Experience of project management or be able to demonstrate involvement in managed projects
- Must hold or be able to achieve security clearance to SC level
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