Healthcare Services Manager
4 weeks ago
About the Role
The Government Services department at International SOS is seeking a skilled Healthcare Services Manager to join our team. As a key member of our team, you will be responsible for managing the Provider Network in your region, ensuring seamless integration with our TRICARE Overseas Program.
Key Responsibilities
- Manage a portfolio of host nation providers, ensuring a comprehensive understanding of each provider and their integration within the network.
- Establish and implement engagement strategies with providers to achieve contractual objectives, with a focus on medical record collection and network coverage.
- Coordinate internal processes related to provider lifecycle management, including identification, assessment, and removal from the network.
- Collaborate with cross-functional teams to understand and adjust the Provider Network composition and portfolio according to client needs.
- Search for and manage new provider partnerships in response to client needs.
- Manage key processes in the collection and maintenance of provider-related data in collaboration with Network Services and Clinical Quality Teams.
- Provide ongoing provider support through issue resolution and customer service, including strategies for optimizing medical record submission.
About You
- Proven experience in a professional services B2B environment, senior account management, or program management.
- Must own a car with a clean driver's license.
- Previous exposure to healthcare and healthcare provider management is a plus.
Benefits
- Comprehensive benefits package including private pension, private medical insurance, life assurance, and more.
- Warm, supportive, and open company culture.
- Structured career development track with opportunities for progression and advancement.
- An opportunity to thrive in a global environment.
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