Internet Support Specialist

1 week ago


Cottingham, United Kingdom Quickline Communications Full time

At Quickline Communications, we're on a mission to provide everyone with access to great internet, regardless of their location or background. As an Internet Support Specialist, you'll play a crucial role in helping us achieve this goal by providing expert technical support to our customers.

About the Job:

  • As an Internet Support Specialist, you'll be the first point of contact for customers experiencing technical issues with our services.
  • You'll be responsible for troubleshooting problems, resolving complaints, and providing solutions to ensure seamless internet connectivity for our customers.
  • This role requires a solid understanding of network infrastructure, internet protocols, and troubleshooting techniques.

What You'll Enjoy:

  • A salary range of £28,000 - £35,000 per annum, based on your level of experience.
  • The chance to work with cutting-edge technology and contribute to the development of innovative solutions that benefit our customers.
  • A collaborative and dynamic team environment that fosters creativity, teamwork, and continuous learning.
  • A generous benefits package, including life insurance, pension scheme, and flexible working hours.

Requirements:

  • A degree in Computer Science, Information Technology, or a related field.
  • At least 2 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.


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