Digital Care Application Trainer
1 month ago
Job Title: Digital Care Application Trainer
Job Description:
We are seeking a skilled Digital Care Application Trainer to support the rollout of a new digital software in care homes across Scotland. As a key member of our team, you will work closely with customers and stakeholders to ensure a positive customer experience during the rollout process.
Key Responsibilities:
- Act as the primary contact for the rollout of the software and for senior rollout team members.
- Maintain a detailed technical understanding of the software being implemented and its design.
- Train and coach new and existing staff on the new software to ensure proficiency.
- Liaise with the IT Team and Implementation Managers to resolve local technical issues.
- Be onsite at a service for 3 to 5 days during the working week to support implementation.
- Travel to each required site; a driving licence is essential.
Requirements:
- Good technical knowledge of mobile applications and software.
- Proficient in MS Office applications (Excel, Visio, etc.).
- Experience with large-scale digital project implementation is preferable.
- Familiarity with project management best practices.
Qualifications:
- Full UK driving licence is essential.
- Able to pass a DBS check.
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