Innovative Product Creator
5 days ago
As a Service Designer at Manchester Digital, your primary responsibility will be to design and develop innovative products and services that meet the needs of our clients. You will work closely with our solution teams to ensure that our products and services are user-centred, efficient, and effective.
Responsibilities
• Design and develop innovative products and services that meet the needs of our clients.
• Collaborate with solution teams to design and develop innovative products and services.
• Use current and emerging trends to identify and lead improvements to existing services and introduce innovative service experiences.
• Develop and translate user stories and propose design approaches or services to meet the needs of our clients.
• Work on new ideas and contribute to the growth and success of Manchester Digital.
Requirements
• Proven experience working across a service design process autonomously with minimal support.
• Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, and service blueprints.
• Strong understanding and experience of working in an agile environment in a cross-functional team including user researchers, UX/UI designers, business analysts, product owners, delivery managers, and developers.
• Strong stakeholder management skills with the ability to balance competing views as part of the design process.
• SC (Security Check) Clearance active clearance or eligibility for such level of clearance.
Benefits
• Competitive salary of £60,000 - £80,000 per annum, depending on experience.
• Opportunity to work on a wide range of projects and contribute to the growth and success of Manchester Digital.
• Collaborative and dynamic work environment with a team of experienced professionals.
• Professional development opportunities, including training and certifications in service design and design thinking.
• Flexible working arrangements, including hybrid working options.
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