Mid-Level IT Engineer

3 days ago


London, Greater London, United Kingdom Mondrian Alpha Full time
Senior End User Support Engineer Job Description

This role involves providing top-notch technical support to our team members in New York. As a mid-level IT engineer, you will be responsible for troubleshooting and resolving various desktop-related issues, ensuring seamless system performance and user satisfaction.

Key Tasks
  1. Identify and resolve hardware and software problems
  2. Collaborate with end-users to understand their needs and preferences
  3. Develop and maintain in-depth knowledge of Windows/O365, SCCM, and Microsoft Intune
Expected Skills and Qualifications

The ideal candidate should possess:

  • Exceptional problem-solving skills
  • Strong communication and interpersonal skills
  • Familiarity with desktop imaging solutions and Microsoft Intune
Benefits and Perks

Mondrian Alpha offers a comprehensive benefits package, including daily breakfast and lunch on-site, private healthcare, and a highly competitive salary.



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